Legal

Privacy Policy

Last updated: June 2026

Jera Labs ("we", "our", or "us") is dedicated to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile applications (the "Apps") published on the Google Play Store.

Please read this Privacy Policy carefully. By downloading, installing, or using our Apps, you consent to the collection and use of your information as outlined in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Apps.

1. Introduction

At Jera Labs, we value and respect user privacy. We build our mobile applications with the core belief that your personal information belongs to you. We strive to limit our data collection to only what is strictly necessary to provide, maintain, and improve our Apps, and to ensure a safe, secure, and reliable user experience.

2. Information We Collect

To ensure our Apps run smoothly and to deliver high-quality experiences, we may collect certain information automatically or through user input:

A. Device Information

We may collect device-specific information when you access our Apps. This includes:

  • Device model, hardware specification, and manufacturer.
  • Operating system version (e.g., Android version).
  • Unique device identifiers (such as the Advertising ID).
  • Network status, mobile carrier, and rough geographic location (e.g., country/region level based on IP address).

B. App Usage Data

We collect information about how you interact with our Apps, such as:

  • App launch times, session duration, and frequency of use.
  • Features accessed, buttons clicked, and screen transitions.

C. Crash Logs & Performance Data

To diagnose issues, fix bugs, and maintain stability, we collect diagnostic logs when an app crashes or performs poorly:

  • Stack traces and error messages.
  • App state at the time of the crash.
  • Device state information (e.g., CPU usage, memory usage, battery status).

D. User-Provided Information

Some of our Apps may allow you to enter text, upload content, or provide input to complete in-app actions. This information is typically processed locally on your device unless the app explicitly states that it is stored on our servers to enable cloud synchronization or other cloud features.

E. Account Information

If any of our Apps require or support account creation, we may collect:

  • Your name, email address, and username.
  • Authentication tokens and security credentials.
  • Profile preferences.

If you do not create an account, you can still use the core functionalities of our Apps where accounts are optional.

3. How We Use Information

We use the information we collect for various business and operational purposes, including:

  • To Improve App Performance: Analyzing crash logs and diagnostic data helps us fix bugs, optimize app speed, and improve reliability.
  • To Provide a Better User Experience: Usage analytics help us understand which features are popular and how we can refine the user interface.
  • To Maintain Security: Monitoring for abnormal usage patterns allows us to protect our systems and users from fraud, abuse, and security threats.
  • To Develop New Features: We use aggregate, non-personal data to guide our product development roadmap.
  • To Respond to Inquiries: If you contact us, we use your email and contact details to provide customer support and address your questions.

4. Third-Party Services

Our Apps utilize third-party services that may collect information used to identify you. These services help us distribute, analyze, and support our Apps:

  • Google Play Services: Required for the basic operation of Android Apps, handling background tasks, security checks, and standard Google framework integrations. Google Privacy Policy
  • Analytics Tools: We may use tools (such as Firebase Analytics or Google Analytics) to gather aggregated, anonymized usage statistics to help us optimize the user experience.
  • Crash Reporting Tools: We use services (such as Firebase Crashlytics) to receive real-time, detailed crash reports so we can resolve software bugs quickly.

Please note that these third-party service providers have their own privacy policies. We encourage you to review them.

5. In-App Purchases & Billing

Some of our Apps provide premium features or content that can be unlocked via in-app purchases:

  • All financial transactions and payments are processed exclusively through Google Play Billing.
  • Jera Labs does not collect, store, or have access to your financial credentials, credit card details, or billing information.
  • All transaction records and receipts are managed securely by Google Play.

6. Data Security

We implement reasonable and appropriate technical and organizational security measures to protect the confidentiality, integrity, and availability of your data. These measures include encrypting data in transit (where applicable) and restricting access to administrative systems. However, please be aware that no transmission of data over the internet or mobile network can be guaranteed to be 100% secure.

7. Data Retention & Deletion

We retain information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law:

  • Anonymized Technical Data: Crash logs and usage statistics are typically retained by our third-party processors for up to 90 days before being automatically purged.
  • Account Data: If you have created an account, your credentials and profile data will be retained until you request deletion.
  • Local Data: Data stored locally on your device remains there until you clear the app cache, uninstall the App, or delete it manually within the App settings.

8. Children's Privacy

Our Apps are not designed for or targeted at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hellojeralabs@gmail.com so we can take necessary actions. We comply with all applicable child safety laws, including the Children’s Online Privacy Protection Act (COPPA).

9. User Rights & Choices

Depending on your location, you may have certain rights regarding your data:

  • Access and Portability: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to update or correct inaccurate information.
  • Data Deletion (Right to be Forgotten): You have the right to request the deletion of your account and personal data. You can initiate a deletion request by emailing us.
  • Opt-Out: You can opt-out of analytics tracking or advertising personalization through the settings menus within our Apps or your device's global settings.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Company Name: Jera Labs

Email: hellojeralabs@gmail.com